Ethically EVIL
Villainy, with rules.
We are evil the way a pantomime villain is evil: theatrically, and with a firm commitment to the interval. Here is what the letters stand for.
E
Empathetic
We listen first. Cackling comes later, and only if invited.
V
Value our customers
Customers are the reason the lair has heating. We look after them.
I
Intelligent
Cunning plans, sensibly documented, with the boring bits done properly.
L
Looking for solutions
We would rather fix your problem than make a speech about it.
The fine print, such as it is
- We are honest with customers, including when the honest answer is “leave it alone”
- We keep your data where it belongs and away from anyone who shouldn’t have it
- We are polite to minions, expendable employees and the person from the ATO
- We do not do anything we would be embarrassed to explain to our gran, fictional or otherwise